All products are Final Sale. Once an order is placed, no returns, exchanges or refunds will be accepted (including cases such as incorrect size/color selection or subjective dislike).
Special Note: If the goods are damaged or have quality issues (such as breakage or serious defects) during transportation, please provide photo/video evidence to the customer service email [noneture@mansclothexx.com] within 48 hours after signing for the goods. We will verify and handle it for you.
- Scope of responsibility
- Size and Style: The page has provided a detailed size chart and a physical tiling diagram. Please be sure to refer to them for selection.
- Color difference issue: Slight color differences caused by display variations do not fall under quality problems.
We will not be responsible for compensation for order errors not attributable to us (such as incorrect address filling, failure to sign for delivery in time resulting in lost items, etc.).
- Handling of exceptional cases
In case of our mistake (such as sending the wrong goods or missing items), please contact customer service within 24 hours after signing for the goods and provide:
Order Number
Incorrect product photo
Complete packaging video
We will cover the freight charges and reissue the goods for you or negotiate partial compensation.
- Contact and Dispute Resolution
If you have any questions, please email [noneture@mansclothexx.com] (reply within 48 hours). If the negotiation fails, you may seek further resolution in accordance with the consumer rights laws and regulations of your location.